Questions to Ask Before the Purchase: The Business Process Management Checklist

Questions to Ask Before the Purchase: The Business Process Management Checklist


Whether you’re already a seasoned user or only a rookie beginner, you certainly know that cutting-edge business solutions come at a price. For some, it’s the money they pay for software, installations, and maintenance. For others, it’s the time and effort they have to put into user onboarding. However you approach it, the process of buying new automation tool is always daunting.

With that in mind, we’ve compiled a list of necessary questions to ask before the purchase.

What are the main BPM goals that I need to accomplish with my new tool?

Business process management solutions boast a number of benefits for organizations of all types and sizes. Your best pick will therefore depend on the specific needs of your business – is it efficiency, compliance, or something third? Define the objectives, and you’ll hardly make a wrong BPM choice.

What’s the potential ROI when compared to my budget?

For reasons beyond money, software systems like BPM are considered a big investment. They are, however, some of the least risky solutions on the market – concerning all the benefits that they guarantee, properly implemented and used business process management tools promise a high ROI.

Is cloud BPM a more fitting solution than on-premise BPM?

As if choosing between vendors wasn’t already hard enough, most of them will offer you two variants of the same product – in-cloud or on-premise. The first ensures 24/7 accessibility across different devices, just as well as free maintenance and top-notch security system, while the second is considered outdated by many BPM tool users across the globe. The choice, as always, is entirely yours.

Is the system easy to use?

BPM systems come in all shapes and sizes. Depending on your specific needs, yours might be enterprise-grade and feature-rich, or designed for small businesses and very focused and efficient. Whatever the case, you’ll hardly see any benefits and ROI if the system is difficult to onboard and use.

Is the system scalable?

Regardless of whether or not you plan to expand your business in the future, system scalability is of utmost importance. It applies not only to your exponential growth, but also to inclusion of different departments and their separate internal processes. In order to use your BPM tool across the board, you must be able to scale it first. For more info, please visit

Nearly all cutting-edge business process management solutions offer a wide range of features to choose from, but only the best vendors are willing to help you find exactly what you need and implement it exactly the way you need it. Answer these questions, and you won’t need to settle for less.

Posted in BPM

One thought on “Questions to Ask Before the Purchase: The Business Process Management Checklist

  1. Have you ever thought about writing an e-book or guest authoring on other sites? I have a blog centered on the same subjects you discuss and would really like to have you share some stories/information. I know my viewers would value your work. If you’re even remotely interested, feel free to send me an e mail.

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